Subject: New Reply Received - need escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 21 Jun 2021 16:19:03 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div style="direction: ltr"> Hello Max team,</div>
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<div style="direction: ltr">This is my IBAN </div>
<div style="direction: ltr">( <span style="-webkit-text-size-adjust: auto">BH38FIBH11301010401019 )</span>
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<div dir="ltr">Many thanks,</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 21 Jun 2021, at 7:10 PM, Max &lt;[email-masked]&gt; wrote:<br>
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<div><span rel="tempredactor" style="font-size: 14px" dir="ltr">Hi Aysha,</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Thank you for getting in touch with us. </span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>We would be happy to help you. However for us to check and investigate, we would need some more information. </span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">Please provide us with your IBAN number as clarity so we can be able to share that with our finance
 team a perfect way.</span></div>
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<div style="box-sizing: border-box">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Looking forward to hearing from you.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Your friends,</span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2746195