Subject: Ticket Assigned - REFUND
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Jun 2021 09:47:45 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  REFUND hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:37 PM, 15th Jun                     hi                    Ok           01:37 PM, 15th Jun                     hi                    Order number 9667676991.. I have returned back two items yesterday. When will I receive my refund           01:38 PM, 15th Jun                   Sohaib                   Hi, Good Afternoon, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:40 PM, 15th Jun                     hi                    Hi           01:40 PM, 15th Jun                   Sohaib                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           01:41 PM, 15th Jun                     hi                    My god           01:41 PM, 15th Jun                     hi                    Such a time consuming process           01:42 PM, 15th Jun                   Sohaib                   We sincerely apologize for any inconvenience caused to you            01:42 PM, 15th Jun                     hi                    Try to make it fast           01:42 PM, 15th Jun                     hi                    It shouldn't dint take Soo long for a refund process           01:43 PM, 15th Jun                   Sohaib                   the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days depending on your concerned bank process, we'd appreciate your understanding and cooperation with us           01:43 PM, 15th Jun                   Sohaib                   Is there anything else I can help you with?           01:45 PM, 15th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:47 PM, 15th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2717826