Subject: Ticket Assigned - pre
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Jun 2021 13:05:50 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  pre eman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  eman Bot:  Hi Eman ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0500937463            04:56 PM, 13th Jun                   Sohaib                   Hi  Eman ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           04:57 PM, 13th Jun                     eman                             04:57 PM, 13th Jun                     eman                    Do you speak Arabic ?           04:57 PM, 13th Jun                   Sohaib                   مرحباً ايمان يسرني مساعدتك , معك صهيب           04:58 PM, 13th Jun                     eman                    هلا اخوي صهيب ، أنا اشتريت هذا الكرسي من عندكم … وصار ما يشتغل           04:59 PM, 13th Jun                     eman                    وين اقدر اصلحه ؟           04:59 PM, 13th Jun                     eman                             05:00 PM, 13th Jun                   Sohaib                   ننصحكم بزيارة اقرب فرع من فروع متاجرنا بالقرب منكم وسيتم خدمتكم على أكمل وجه ولكن كونوا على علم انه قد يتطلب الامر دفع رسوم اضافية في حال الحوجه لقطع غيار من قبل المتجر           05:01 PM, 13th Jun                     eman                    يعني تقدرون تصلحونه لي ؟           05:01 PM, 13th Jun                   Sohaib                   يمكنكم ذلك اعتماداً على الامكانية من قبل المتجر           05:02 PM, 13th Jun                     eman                    شكراً جزيلاً لك اخوي ?           05:02 PM, 13th Jun                   Sohaib                   كان من دواعي سروري أن نكون في خدمتكم. لاتتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.شكراً على تواصلكم معنا.           05:02 PM, 13th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2709047