Subject: Ticket Assigned - delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 12 Jun 2021 09:42:14 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery dalia                    Bot:  Hi again! Bot:  Please enter your name Customer:  dalia Bot:  Hi Dalia ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9668708164 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:30 PM, 12th Jun                   Sohaib                   Hi Dalia, Good Afternoon, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:31 PM, 12th Jun
                      dalia                    Hi           01:31 PM, 12th Jun                     dalia                    Ordered many items all delivered except one           01:31 PM, 12th Jun                     dalia                    9668708164           01:31 PM, 12th Jun                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           01:33 PM, 12th Jun                     dalia                    Ok           01:33 PM, 12th Jun                     dalia                    Any update?           01:35 PM, 12th Jun                   Sohaib                   We have checked and it appears that the following order number: ( 9668708164) was placed on (Jun 10, 2021). Please note the delivery time frame is 2-3 business days.           01:36 PM, 12th Jun                     dalia                    But i placed others and received next day           01:37 PM, 
 12th Jun                     dalia                    Hello           01:39 PM, 12th Jun                   Sohaib                   Kindly note that the delivery time frame 2-3 business days. However, our courier partner will arrange to deliver your order very soon they will contact you on +971553330387  We appreciate your understanding and cooperation with us.           01:40 PM, 12th Jun                     dalia                    Ok thanks           01:40 PM, 12th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:41 PM, 12th Jun                     dalia                    You too           01:42 PM, 12th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2703517