Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 11 Jun 2021 09:58:12 +0000

Hi Sohaib Ahmed,  
  The following message composed by you on ticket 2682007 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement:  WWD DAMAGED ITEM Order Date : May 29, 2021 Order ID: 6312714288 Tracking ID: 16679596312714288 Item ID: 161543645  Customer Number: +966503575461   Assistance Required: Damaged Item Received   Issue Description: Customer emailed us informing that she received the item on 03/06/2021 but the item which they received is damaged as per her information that item very noisy ("There’s a loud sound") , customer also provided us the video of damaged item.    Now customer is asking for exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards,  ​Sohaib