Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 11 Jun 2021 09:11:32 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div>
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This is my correct number. NO ONE TRIED TO CALL ME!!!!</div>
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This number is on 24/7 </div>
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I’m not interested anymore. I want to cancel the order and get my money back. Now!</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, June 11, 2021 1:09:27 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2687983] - need escalation
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word">Hi Nikol,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: (<strong dir="ltr" style="box-sizing:border-box; font-weight:700; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">971585677421</strong>). </div>
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<div>We request you to please confirm if this is your correct contact number, if so, please share with us a suitable time to contact you. If not, please share with us your correct contact number so that we can arrange the delivery for you accordingly.</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2687983