Subject: Ticket Assigned - REFUND
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 08 Jun 2021 12:41:50 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  REFUND hadia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hadia Bot:  Hi Hadia ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0527830830            04:23 PM, 08th Jun                     hadia                    ok           04:23 PM, 08th Jun                     hadia                    ????           04:25 PM, 08th Jun                     hadia                    heloooo           04:26 PM, 08th Jun                     hadia                    /startOver           04:26 PM, 08th Jun                     hadia                    hi           04:26 PM, 08th Jun                     hadia                    hellooooo           04:27 PM, 08th Jun                     hadia                    is anybody there           04:27 PM, 08th Jun                   Sohaib                   Hi Hadia, Good Afternoon, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           04:27 PM, 08th Jun                   Sohaib                   We are truly sorry for any delay happened           04:28 PM, 08th Jun                     hadia                    yeah           04:29 PM, 08th Jun                     hadia                    hi           04:29 PM, 08th Jun                     hadia                    i returned 2 items and got credit only for one           04:30 PM, 08th Jun                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           04:30 PM, 08th Jun                     hadia                    ????           04:30 PM, 08th Jun                     hadia                    ok           04:30 PM, 08th Jun                   Sohaib                   kindly provide us with more details about your inquiry so we can further assist you. Please share your order number so we can be able to assist you optimally. We appreciate your cooperation,,            04:31 PM, 08th Jun                     hadia                    ok           04:31 PM, 08th Jun                     hadia                    my return no. 1001002631           04:32 PM, 08th Jun                     hadia                    has not been processed           04:32 PM, 08th Jun                     hadia                    i did not get credit for this item           04:32 PM, 08th Jun                     hadia                    1001002631 for order 9666143161           04:33 PM, 08th Jun                     hadia                    ????           04:33 PM, 08th Jun                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           04:33 PM, 08th Jun                     hadia                    ok           04:34 PM, 08th Jun                   Sohaib                   We would like to inform you that we have processed the refund of the amount (AED  80.00 ) on (08/06/2021) and the amount you paid online will be refunded back to your original payment method within 7-14 working days.           04:35 PM, 08th Jun                     hadia                    is it not goin to credit ???           04:36 PM, 08th Jun                     hadia                    or it will be returned to my bank account           04:36 PM, 08th Jun                   Sohaib                   Is there anything else I can help you with?           04:36 PM, 08th Jun                     hadia                    is the amount goin to my max credit or back to my account ???           04:37 PM, 08th Jun                     hadia                    or will it be retunrd as monery           04:37 PM, 08th Jun                     hadia                    ?????           04:37 PM, 08th Jun                   Sohaib                   the amount you paid online will be refunded back to your original payment method within 7-14 working days.           04:38 PM, 08th Jun                   Sohaib                   BANK ACCOUNT           04:38 PM, 08th Jun                     hadia                    ok           04:39 PM, 08th Jun                     hadia                    thank u           04:39 PM, 08th Jun                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:39 PM, 08th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2687872