Subject: New Reply Received - need escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 02 Jun 2021 10:57:59 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Thank you for your reply, we had visited Marina Mall  branch ( Bahrain) there yesterday and they denied to help us. Could you clet us know the contact no or person to reach.<br>
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Thank you for you prompt support<br>
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Regards<br>
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Anoop<span id="ms-outlook-android-cursor"></span><br>
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Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, June 2, 2021 11:57:10 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2655748] - need escalation
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<div dir="ltr">Hi Anoop,</div>
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<div>Thank you for your patience.</div>
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<div dir="ltr">We sincerely apologize for the delay in getting back to you, However regarding your order
<strong dir="ltr">7465244344</strong> we would advise you to visit any nearest store (centrepoint/baby shop) to ASSEMBLY your item (162030139 - - Juniors Challenger Baby Car Seat) they will be assisting you optimally.</div>
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<div dir="ltr">you can find store via <strong dir="ltr">store locator part</strong> we would request you to visit the link has given below: </div>
<div dir="ltr"><a href="https://www.centrepointstores.com/bh/en/storelocator" rel="noreferrer">https://www.centrepointstores.com/bh/en/storelocator</a></div>
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<div>We appreciate your continued cooperation and patience with us.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2655748