Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 30 May 2021 07:05:35 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Dear Support Team,

Until now no one has contacted me to collect the returns.
Please advice when the return will happen and when i will receive my refund.

Regards,
Mohamed Abuidris
________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Centrepoint <[email-masked]>
Sent: Thursday, May 13, 2021 1:26:53 AM
To: Mohamed Abuidris <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

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We’ve received your return request.

Hi Mohamed Abuidris, thank you for getting in touch with us. Here’s how your return 1000929731 for order 6307147504 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/2300592-CHUR-ICWIN20030620_01-150.jpg]
SPLASH
Iconic Slim Fit Solid Shirt with Mandarin Collar and Short Sleeves
Color: Green
Size: XL
Quantity: 1
SAR 44
[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/5009282-AOP-LINEN-SP20290220-2_01-150.jpg]
SPLASH
Sustainable Printed Shirt with Short Sleeves and Spread Collar
Color: White
Size: XL
Quantity: 1
SAR 54
[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/5009234-SU-SOLID-SP20040220_01-150.jpg]
SPLASH
Slim Fit Solid Shirt with Short Sleeves and Spread Collar
Color: Black
Size: XL
Quantity: 1
SAR 49

Total   SAR 147
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 7-14 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.

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