Subject: New Reply Received - Unable to return item - Order # 9661656597. Requesting to process this return.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 28 May 2021 11:42:13 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Unable to return item - Order # 9661656597. Requesting to process this return.  Ticket comment <div dir="auto">
<div>Hi Centrepoint support team member,</div>
<div dir="auto">Thank you for your response.</div>
<div dir="auto">Appreciate that you took the time to understand the issue and provide a fair solution.</div>
<div dir="auto"><br></div>
<div dir="auto">Please do let me know as soon as the technical issue is resolved so I can return the item.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks,</div>
<div dir="auto">Jennifer<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, May 28, 2021, 14:58 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Jennifer,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We are facing a technical glitch in the system, and this is the reason why we are unable to create a return request for the item id 159931329 - - Full Length Jeans with Button Closure and Pocket Detail.</div>
<div dir="ltr">​</div>
<div dir="ltr">We have forwarded your issue to our technical team. Our team is working on it. Once we will get any update we will get back to you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Once the issue is resolved, we will create a return request for this item for you.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2589853