Subject: Ticket Assigned - Conversation with ranya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 May 2021 14:10:25 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ranya ranya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ranya Bot:  Hi Ranya ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9662920927 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  500000000            05:53 PM, 25th May                   Sohaib                   Hi Ranya ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           05:54 PM, 25th May                     ranya                    Hi I would like to know where order is           05:54 PM, 25th May                     ranya                    ?           05:55 PM, 25th May                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           05:57 PM, 25th May                   Sohaib                   Could you please confirm that if the following contact number is correct : +971500000000           06:00 PM, 25th May                   Sohaib                   Hi Ranya, I'm not getting a response from you. Are we still connected?           06:02 PM, 25th May                     ranya                    Hello           06:03 PM, 25th May                   Sohaib                   Could you please confirm that if the following contact number is correct : +971500000000           06:06 PM, 25th May                   Sohaib                   Hi Ranya, I have not received a response from you still, please confirm if we are still connected?           06:08 PM, 25th May                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:10 PM, 25th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2622906