Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 May 2021 15:53:37 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Is  oky sir tnx for you..? </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 22 May 2021, 2:09 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div style="box-sizing:border-box;word-break:break-word;color:rgb(0,0,0)" dir="ltr">Hi <span dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-weight:400;float:none;display:inline!important'><span dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important'>Pabel</span>,</span>,</div>
<div>
<strong dir="ltr">​</strong><br>
</div>
<div><strong>Thank
you for reaching out to us.</strong></div>
<div><br></div>
<div>We
are truly sorry to hear that your order has been returned back to our
warehouse by the courier and you were not notified to collect the
order in time. </div>
<div>​</div>
<div>​We
can confirm that this is not something which happens usually and
please consider this as a rare anomaly as this might have happened
due to a technical issue. This is surely not the experience we want
our customers to have when they shop with us.</div>
<div>​</div>
<div>​We
have now escalated this issue to our concerned team to make sure
something like this does not get repeated ever again. </div>
<div><br></div>
<div>We
completely understand your disappointment here and apologise for all
the inconvenience however request you to please allow us a chance to
rectify this.  </div>
<div>​</div>
<div>Thank
you for your continued patience and understanding.</div>
<div> </div>
<div>Your
friends,</div>
<div>The
Support Team </div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2597630