Subject: New Reply Received - Tabby.ai - Order inquiry 9651581335
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Thu, 13 May 2021 14:38:41 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Tabby.ai - Order inquiry 9651581335  Ticket comment <div>Dear Lifestyle, </div>
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<div id="yMail_cursorElementTracker_1620916302428">Since the day it happened that my order was canceled I already Contacted the bank regarding to this matter because until now I didn't receive the amount to my debit card.. I already send you an email also and even chatting in your customer service want the bank wants.. </div>
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<div id="yMail_cursorElementTracker_1620916420395">Please find the attached file this are the screen shot of my conversation with your customer service and with my bank.. </div>
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<div id="yMail_cursorElementTracker_1620916570131">The Bank is asking for a email from you stating that this hold can be released with the authorization ID 511100 for the transaction and My debit card number Cleary quoted.. Wen I chatted with your customer service they told me they will send me a mail mentioning all of this requirement.. But until now I didn't receive any email from you.. <br><div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
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<div>On Thu, May 13, 2021 at 6:18 PM, Lifestyle</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv8332389898"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Christine</div>
<div dir="ltr"><br></div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Thank you for shopping with us.</div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style="font-weight:inherit"></div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr">We'd like to confirm you that order 9651590036 has not been placed successfully as the payment from your credit card used has been unsuccessful.</div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style="font-weight:inherit"></div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr">Please note that the transaction has only been SESSION_INITIATED not  authorized and captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.</div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style="font-weight:inherit"></div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.</div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style="font-weight:inherit"></div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Do place a new order again with us so we will be able to confirm &amp; deliver it you.</div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style="font-weight:inherit"></div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Feel free to get in touch with us for further assistance.</div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style="font-weight:inherit"></div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>
<div><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Your friends,</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>The</span><span> </span><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>S</span><span style='font-size:10.5pt;font-family:"Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>upport Team</span>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2574172