Subject: New Reply Received - need escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 12 May 2021 22:27:33 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div>Dear Max,</div>
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<div>Eid Mubarak!</div>
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<div>And thank you for very prompt reply, please note that below item still I haven’t received it</div>
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<div style="direction: ltr"><span style="-webkit-text-size-adjust: auto">IKSU Ultra matte lipstick.</span></div>
<div style="direction: ltr"><span style="-webkit-text-size-adjust: auto"><br></span></div>
<div style="direction: ltr"><span style="-webkit-text-size-adjust: auto">Expecting quick response as earlier.</span></div>
<div style="direction: ltr"><span style="-webkit-text-size-adjust: auto"><br></span></div>
<div style="direction: ltr"><span style="-webkit-text-size-adjust: auto">Regards,</span></div>
<br><div style="direction: rtl"><a href="https://overview.mail.yahoo.com/?.src=iOS" style="-webkit-text-size-adjust: auto" rel="noreferrer">Sent from Yahoo Mail for iPhone</a></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, May 12, 2021, 7:41 PM, Max &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv7932516741"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi BIKRAM<br><br>
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<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">After checking your order, we found out that your order has been delivered completely, </div>
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<div dir="ltr">If you still believe that the item is missing please contact us again. kindly share with us name of item was missing so we investigate with our concerned team and can assist you optimally </div>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div>Your friends</div>
<div>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2542803