Subject: Ticket Assigned - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 May 2021 13:18:30 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation nadeem raza khan                    Bot:  Hi again! Bot:  Please enter your name Customer:  nadeem raza khan Bot:  Hi Nadeem Raza Khan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6302943271 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:06 PM, 11th May                     nadeem raza khan                    Ok           05:06 PM, 11th May                   Sohaib                   Hi  Nadeem ,Good Afternoon, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           05:06 PM, 11th May                     nadeem raza khan                    Hi           05:06 PM, 11th May                   Sohaib                   Could you please confirm that if the following contact number is correct : +966538977293           05:10 PM, 11th May                   Sohaib                   Please be assured we will do our best to arrange that very soon on a priority basis, We would request you kindly allow us some time so we can fix that optimally            05:13 PM, 11th May                   Sohaib                   Is there anything else I can help you with?           05:15 PM, 11th May                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:18 PM, 11th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2568665