Subject: Ticket Assigned - c&c
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 May 2021 09:53:12 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  c&c kadeeja zulkifly                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  kadeeja zulkifly Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Kadeeja Zulkifly ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9659404106 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes     
        01:37 PM, 11th May                     kadeeja zulkifly                    Ok           01:38 PM, 11th May                   Sohaib                   Hi  kadeeja ,Good Afternoon, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:39 PM, 11th May                     kadeeja zulkifly                    Please update this is my order number 9659404106           01:41 PM, 11th May                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           01:42 PM, 11th May                     kadeeja zulkifly                    Ok           01:45 PM, 11th May                   Sohaib                   As we can see that your order has been collected from the store           01:48 PM, 11th May                     kadeeja zulkifly                    Thanks           01:49 PM, 11th May                   Sohaib               
     It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:52 PM, 11th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2567340