Subject: Ticket Assigned - return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 May 2021 16:05:27 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555667410            07:52 PM, 05th May                   Sohaib                   Hi  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           07:52 PM, 05th May                     hi                    9658173372           07:53 PM, 05th May                     hi                    This is my order number           07:53 PM, 05th May                     hi                    I ordered size 8 why they deliver size 12           07:53 PM, 05th May                     hi                             07:54 PM, 05th May                     hi                    What kind of joke is that ?           07:54 PM, 05th May                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           07:55 PM, 05th May                   Sohaib                   We sincerely apologize for any inconvenience caused to you. please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+971551659205  ). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further           08:00 PM, 05th May                   Sohaib                   Is there anything else I can help you with?           08:02 PM, 05th May                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:05 PM, 05th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2521816