Subject: Ticket Assigned - c&c
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 09:23:02 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  c&c faiza aiman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  faiza aiman Bot:  Hi Faiza Aiman ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9641145030 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9651145030 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0521532627            01:04 PM, 01st May                   Sohaib                   Hi  Faiza ,Good Afternoon, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:06 PM, 01st May                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           01:09 PM, 01st May                   Sohaib                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             01:14 PM, 01st May                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:22 PM, 01st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2486481