Subject: Ticket Assigned - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Apr 2021 12:44:19 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund geetanjali                    Bot:  Hi again! Bot:  Please enter your name Customer:  geetanjali Bot:  Hi Geetanjali ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-
 15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:31 PM, 05th Apr                   Sohaib                   Hello Geetanjali Good Evening.My Name Is Sohaib .I'll be more than happy to help you.           04:32 PM, 05th Apr                     geetanjali                    9647217377when i can get refund           04:32 PM, 05th Apr                     geetanjali                    For this order           04:32 PM, 05th Apr                     geetanjali                    Hi how r u?           04:32 PM, 05th Apr                     geetanjali            
         Plz help me to get refund i want to place another order           04:33 PM, 05th Apr                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           04:33 PM, 05th Apr                     geetanjali                    Ok           04:33 PM, 05th Apr                     geetanjali                    Hi           04:36 PM, 05th Apr                   Sohaib                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.           04:37 PM, 05th Apr                     geetanjali                    Ok thanks           04:37 PM, 05th Apr       
             Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:39 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2357029