Subject: Ticket Assigned - click & collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 09:14:23 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click & collect faiza                    Bot:  Hi again! Bot:  Please enter your name Customer:  faiza Bot:  Hi Faiza ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6291449243 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:09 PM, 04th Apr                     faiza                    Ok           01:09 PM, 04th Apr                   Sohaib                   Hello Faiza good afternoon.My Name Is Sohaib .I'll be more than happy to help you.           01:11 PM, 04th Apr                     faiza                    Plz check my order           01:12 PM, 04th Apr                     faiza                    Its click and collect           01:12 PM, 04th Apr                     faiza                    6291449243           01:12 PM, 04th Apr                   Sohaib                   We see that you have placed your order on Apr 1, 2021  . We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           01:12 PM, 04th Apr                     faiza                    Ok thanks           01:13 PM, 04th Apr                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:13 PM, 04th Apr                     faiza                    Thnkyou           01:13 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2349838