Subject: New Reply Received - Order #9645935632
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 08:29:38 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Order #9645935632  Ticket comment <div dir="ltr">Dear Centrepoint,<div><br></div>
<div>Thank you for your quick response..</div>
<div><br></div>
<div>If it is getting more difficult to process my order (it's a single cap), please payback my money to my account. Otherwise please tell me the delivery time.<br><br>Thanks &amp; Regards</div>
<div>Jibin</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 30 Mar 2021 at 17:02, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Jibin,</div>
<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);white-space:pre-wrap'>​</span></div>
<div><span style='box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);white-space:pre-wrap'>Thank you for contacting us. </span></div>
<div>
<span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);white-space:pre-wrap'>​</span><br style="box-sizing:border-box">
</div>
<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);white-space:pre-wrap'>Click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days. </span></div>
<div>
<span style='box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap'>​</span><br style="box-sizing:border-box">
</div>
<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap'>We see that your order <span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14.6667px;font-style:normal;font-weight:400;float:none'>9645935632</span> has been delayed, and we are really sorry for the inconvenience caused to you.</span></div>
<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap'>We Know that you are waiting for your shopping to arrive soon, and we assure you that our team is working Hard to Get it to you as soon as possible. </span></div>
<div>
<span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap'>​</span><br style="box-sizing:border-box">
</div>
<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap'>Please allow us some more time, and we will get back to you as soon as your order is ready for </span></div>
<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant-numeric:normal;font-variant-east-asian:normal;white-space:pre-wrap'>Collection at the store.</span></div>
<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);white-space:pre-wrap'>​</span></div>
<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);white-space:pre-wrap'>We thank you for your understanding and cooperation. Your friends, </span></div>
<div><br style="box-sizing:border-box"></div>
<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);white-space:pre-wrap'>Your Friends</span></div>
<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);white-space:pre-wrap'>The Support Team</span></div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2324967