Subject: New Reply Received - Regarding refund of order no - 9640761280
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Mar 2021 20:08:02 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Regarding refund of order no - 9640761280  Ticket comment <div>Hi Team,</div>
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<div>As suggested I tried placing order online but no amount is reflecting in my credit wallet. </div>
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<div>I would like to bring it to your notice that the above mentioned order was placed as a guest user. Ideally I should be getting Return voucher as mentioned on your website (refer attached screenshot).</div>
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<div>Would appreciate your quick response.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNTg2OTU2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.OEvF9EiSqLZPhvBig3hqbs1v6BmRtjwsTMe1Jw3lEHQ"><br><br><br>Thanks </div>
<div>Mahvish Aziz<br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 28 Mar 2021, at 8:28 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Mahvishan</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED 89 ) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:</div>
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<div>Step 1 - Simply log onto your account</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2315841