Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 19 Mar 2021 15:12:10 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">Too late for your response. Took you almost 2 weeks to read and reply messages. </div>
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<div>On Fri, Mar 19, 2021, 5:35 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Raziel,</div></div>
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<div dir="ltr">Thank you for your patience.<br><br>We apologise for the late response and the inconvenience caused to you.<br><br>We would like to inform you that as we can see your order 6279671829 has delivered successfully to your shipping address on 3/8/2021.<br><br>Please do not hesitate to reopen this ticket or open a new one if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2197692