Subject: New Reply Received - need escalation urgent
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Apr 2021 13:39:31 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need escalation  urgent  Ticket comment <div dir="auto">What is this nonsense.. Are you joking with your customers?worst experience of shopping with centrepoint online</div>
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<div>On Fri 30 Apr, 2021, 4:37 PM sumer bashir, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">I dont understand what kind of service do you provide.. Yesterday got a message from centrepoint that courier man is out For delivery but almost 18 hours have passed still that delivery boy didn't reach me.. Is he travelling on some ant to reach my location? </div>
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<div dir="ltr" class="gmail_attr">On Fri 30 Apr, 2021, 4:13 PM Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sumer,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043216158666'>Screenshot_20210430-163754.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2475379