Subject: New Reply Received - need escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 25 Apr 2021 21:28:11 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div align="left">
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السلام عليكم<br>
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ابغى اعرف هل الطلب بيوصل أو لا ومتى بيوصل<br>
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لأنها ملابس عيد لاولادي<br>
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عشان اذا ما بتوصل بشوف موقع آخر اطلب منه<br>
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لكن انتظركم وبعدها ما يوصل طلبي ما يصير<br>
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ارجو حل المشكله<br>
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اصلا تم التواصل معي من قبل المندوب وكان طالع من جده إلى الليث وطلبي مني إرسال الموقع وأرسلت عليه الموقع<br>
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وبعدها تواصلت معاه ويقولي حصلت مشكله<br>
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يعني طلبيتي جاهز التوصيل ليش ما وصلت ايش المشكله<br>
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ابو محمد</div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, April 24, 2021 8:26:33 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2443598] - need escalation
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<div dir="rtl"> مرحبا جساس،</div>
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شكرا لتواصلك معنا.</div>
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تقبل كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</div>
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لقد تم رفع طلبك للجهة المعنية لتوصيل الطلب في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي معلومات جديدة.</div>
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شكرا لتعاونكم وتفهمكم معنا. </div>
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نرجو منك  السماح لنا ببعض ااوقت </div>
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 لا تتردد في التواصل معنا في حال وجود أي إستفس ارات أخرى.</div>
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أصدقائك</div>
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فريق الدعم</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2443598