Subject: New Reply Received - need escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 25 Apr 2021 08:06:12 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">Thank you for your response</div>
<div dir="auto">Some one came to me from  babyshop</div>
<div dir="auto">When i told him about the brakes of the stroller  </div>
<div dir="auto">(The barks as s very hard to push it down abd up ) he asked me to get him some oil and put on the brakes then it go more easier than before </div>
<div dir="auto">So now i want ask you this will be the solution or it will go hard agin .  </div>
<div dir="auto">Because i will start using stroller after about 2 months after i put my baby . </div>
<div dir="auto"><br></div>
<div dir="auto">Thank you  </div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 24 Apr 2021 at 12:40 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Hi Basma,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.<br><br>
</div>
<div>We are looking forward to hear from you soon. Thank you for your help!</div>
<div><br></div>
<div>Your Friends,</div>
<div><span>The Support Team</span></div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2439441