Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Apr 2021 15:57:34 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div id="8787634986986720895ty" style="overflow:hidden">
            <div id="338317EditableDivID--xx--yy--42" style="font-family: Verdana;font-size:17px">
                No order was delivered to me</div>
<div id="338317EditableDivID--xx--yy--42" style="font-family: Verdana;font-size:17px"><br></div>
<div id="338317EditableDivID--xx--yy--42" style="font-family: Verdana;font-size:17px">I was at home, agent did not deliver the order.<br><br>Sent using the free mail.com iPad App<br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 21/04/2021 at 6:37 PM, Centrepoint wrote:
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                <div style="font-family: Verdana;font-size:17px">
                    From: "Centrepoint" &lt;[email-masked]&gt;<br>Date: 21 April 2021<br>To: [email-masked]<br>Cc: <br>Subject: Re: [#2433175] - need escalation
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<div dir="ltr">Hi Salimbasha</div>
<div dir="ltr"> <br>Thank you for contacting us.<br><br>We apologize for the inconvenience you have faced.<br><br>
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<div dir="ltr">We would like to inform you that after checking the order details we can see that your order with ID 6297186519, has been successfully delivered to you on 4/21/21 3:00 AM</div>
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<div dir="ltr">kindly check with your family member and you neighbors</div>
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<div>Feel free to contact us for further assistance.</div>
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<div>Your friends,</div>
<div>The support team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2433175