Subject: Ticket Assigned - return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Apr 2021 11:53:41 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:38 PM, 16th Apr                     hi                    Hi           03:39 PM, 16th Apr                     hi                    My name is Neeraj           03:39 PM, 16th Apr                   Sohaib                   Hi  ,Good Afternoon, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           03:40 PM, 16th Apr                     hi                    There is a an return request I made please can you cancel that I don’t want to return           03:40 PM, 16th Apr                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           03:41 PM, 16th Apr                     hi                    Ok           03:41 PM, 16th Apr                   Sohaib                   9624502039           03:41 PM, 16th Apr                     hi                    I think that           03:42 PM, 16th Apr                     hi                    6940 last           03:43 PM, 16th Apr                   Sohaib                   kindly provide us with more details about your inquiry so we can further assist you.Please Share with your order number. or email id           03:44 PM, 16th Apr                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           03:45 PM, 16th Apr                     hi                    One min           03:45 PM, 16th Apr                     hi                    9649896940           03:47 PM, 16th Apr                     hi                    This is the order no           03:47 PM, 16th Apr                     hi                    In that one item I requested a return           03:48 PM, 16th Apr                     hi                    Can you please cancel that request           03:48 PM, 16th Apr                     hi                    Helloo           03:49 PM, 16th Apr                     hi                    Hi           03:50 PM, 16th Apr                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           03:50 PM, 16th Apr                     hi                    K           03:51 PM, 16th Apr                   Sohaib                   Barbie Graphic Print T-shirt with Round Neck and Short Sleeves           03:51 PM, 16th Apr                     hi                    Yes           03:51 PM, 16th Apr                   Sohaib                   We have cancel the return request as you request           03:52 PM, 16th Apr                     hi                    Thanks           03:52 PM, 16th Apr                   Sohaib                   Please be informed that you can also enjoy discounts of 50 AED off on 300 AED orders by using our promo code (HOLY50). This is valid for CP brands except beauty products and watches. Note : the voucher is valid till 18th of April           03:52 PM, 16th Apr                   Sohaib                   Is there anything else I can help you with?           03:52 PM, 16th Apr                     hi                    Nothing els thanks           03:53 PM, 16th Apr                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:53 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2409694