Subject: Ticket Assigned - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Apr 2021 13:08:40 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  1 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505096851            04:52 PM, 15th Apr                   Sohaib                   Hi  ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           04:52 PM, 15th Apr                     hi                    Hi Mr. Shoaib           04:53 PM, 15th Apr                     hi                    Denim Lace-Up Sports Shoes           04:53 PM, 15th Apr                     hi                    i am looking for this shoe           04:53 PM, 15th Apr                     hi                    want to know is shoe material is of denim (Jeans)           04:54 PM, 15th Apr                   Sohaib                   could you please share with us pic of product           04:54 PM, 15th Apr                     hi                             04:55 PM, 15th Apr                     hi                    is this jeans material?           04:56 PM, 15th Apr                     hi                    pls reply           04:56 PM, 15th Apr                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           04:56 PM, 15th Apr                     hi                    ok           04:58 PM, 15th Apr                   Sohaib                   Please share with us your Email ID and Contact number so we can investigate with our concern team to assist you optimally           04:59 PM, 15th Apr                     hi                    [email-masked]           04:59 PM, 15th Apr                     hi                    tell me what to do           05:00 PM, 15th Apr                   Sohaib                   we will inform you within 24 -48 hours about your information           05:01 PM, 15th Apr                     hi                    i wan to order this           05:01 PM, 15th Apr                     hi                    hello u there           05:02 PM, 15th Apr                   Sohaib                   we will do our the best to inform you very soon           05:03 PM, 15th Apr                     hi                    ok           05:03 PM, 15th Apr                     hi                    thanks           05:03 PM, 15th Apr                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:05 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2405926