Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Apr 2021 11:35:18 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery jovy villaluz                    Bot:  Hi again! Bot:  Please enter your name Customer:  jovy villaluz Bot:  Hi Jovy Villaluz ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:22 PM, 15th Apr                     jovy villaluz                    I would like to return my item today           03:23 PM, 15th Apr                   Sohaib                   Hi  Jovy,Good Afternoon, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           03:23 PM, 15th Apr                     jovy villaluz                    I would like to return my item today           03:24 PM, 15th Apr                   Sohaib                   kindly provide us with more details about your inquiry so we can further assist you.Please Share with your order number...           03:24 PM, 15th Apr                     jovy villaluz                    9647805204           03:25 PM, 15th Apr                   Sohaib                   IS this your correct contact number : +971556365199           03:27 PM, 15th Apr                   Sohaib                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             03:29 PM, 15th Apr                   Sohaib                   Is there anything else I can help you with?           03:29 PM, 15th Apr                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:34 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2405439