Subject: Ticket Assigned - Conversation with hello this is marwa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Apr 2021 16:05:28 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello this is marwa hello this is marwa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello this is marwa Bot:  Hi Hello This Is Marwa ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7449790714 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097339794979            07:51 PM, 10th Apr                   Sohaib                   Hi Marwa ,Good Evening, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           07:52 PM, 10th Apr                     hello this is marwa                    Hello dear           07:52 PM, 10th Apr                     hello this is marwa                    I just want to enquire i placed a pickup order           07:52 PM, 10th Apr                     hello this is marwa                    How long does it usually takes to be ready for pickup           07:52 PM, 10th Apr                   Sohaib                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days. You’ll receive an SMS and an email when your order is ready for collection.           07:55 PM, 10th Apr                   Sohaib                   Is there anything else I can help you with?           07:57 PM, 10th Apr                     hello this is marwa                    Is it possible i can get it anytime           07:58 PM, 10th Apr                   Sohaib                   You’ll receive an SMS and an email when your order is ready for collection.           08:00 PM, 10th Apr                     hello this is marwa                    Oh unfortunately i thought ill get it within a day           08:00 PM, 10th Apr                     hello this is marwa                    Thats why i didnot request a delivery           08:01 PM, 10th Apr                   Sohaib                   We sincerely apologize for any inconvenience caused to you           08:02 PM, 10th Apr                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:05 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2382523