Subject: Re: [#4895965] - Delivery
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 16 Nov 2022 10:19:59 +0000

Hi Sohaib Ahmed,  we will send the team will resolve this issue.      
                           
                            On
                            Sat, 24 Sep at  4:13 PM
                            ,  Home Centre UAE <[email-masked]>  wrote:
                             
  Hi Sohaib Ahmed,  we will try to send the Team on 28/09/2022. because  Area was Restricted zone.   

 
                           
                            On
                            Tue, 20 Sep at 10:48 AM
                            ,  Sohaib Ahmed <[email-masked]>  wrote:
                             
 Hi Team,  Problem Statement:  WWD DAMAGED ITEM  Order Date : Sep 6, 2022 Order ID: 8185160199 Tracking ID: 19424978185160199 Item ID: 163483529 - - Stefan 5-Piece King Bedroom Set - 180x200 cm  Issue Description: Customer emailed us informing that he received the item on 9/15/22 but the item which they received is damaged, customer also provided us the picture of damaged item.  
 
 Now customer is asking for REPAIR OR EXCHANGE the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards, 
 sohaib