Subject: Ticket Assigned - Conversation with fatema
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Nov 2022 09:09:00 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fatema fatema                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi fatema, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9595274722 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111322000810     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971545216            01:00 PM, 15th Nov                     fatema                    054526853           01:00 PM, 15th Nov                     fatema                    0545216853           01:01 PM, 15th Nov                     fatema                    Hello           01:01 PM, 15th Nov                   Sohaib                   Hi Fatema ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:01 PM, 15th Nov                     fatema                    Where is my order           01:01 PM, 15th Nov                     fatema                    I was suppose to receive it on Sunday           01:01 PM, 15th Nov                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:01 PM, 15th Nov                     fatema                    Haven't received it yet           01:02 PM, 15th Nov                     fatema                    Without cmng to deliver they drop a message we weren't able to reach you           01:02 PM, 15th Nov                     fatema                    Nobody came to deliver           01:02 PM, 15th Nov                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           01:03 PM, 15th Nov                     fatema                    Ohkk waiting           01:04 PM, 15th Nov                     fatema                    Hii           01:05 PM, 15th Nov                   Sohaib                   We would like to inform you that your order (9595274722) now on the way to be delivered. kindly note that They will contact you on the following contact number when arranging the delivery (+971545216853). Kindly expected that within today.           01:06 PM, 15th Nov                   Sohaib                   Please be assured to receive a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items.           01:06 PM, 15th Nov                   Sohaib                   Is there anything else I can help you with?           01:07 PM, 15th Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:08 PM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5270501