Subject: Ticket Assigned - Conversation with نمرہ
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Nov 2022 08:24:56 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with نمرہ نمرہ                    I want to cancel my placed order           12:16 PM, 15th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            12:16 PM, 15th Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            12:16 PM, 15th Nov                     نمرہ                    English           12:16 PM, 15th Nov                   MAX UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           12:16 PM, 15th Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            12:16 PM, 15th Nov                     نمرہ                    1           12:16 PM, 15th Nov                   MAX UAE whatsapp bot                    Hello نمرہ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:16 PM, 15th Nov                     نمرہ                    1           12:16 PM, 15th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           12:16 PM, 15th Nov                     نمرہ                    FC111522001441           12:17 PM, 15th Nov                   MAX UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           12:17 PM, 15th Nov                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            12:17 PM, 15th Nov                     نمرہ                    9595714209           12:18 PM, 15th Nov                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            12:18 PM, 15th Nov                     نمرہ                    1           12:18 PM, 15th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           12:18 PM, 15th Nov                     نمرہ                    9595714209           12:18 PM, 15th Nov                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC111522001441    You can also easily track your order from My Account > Order History.             12:18 PM, 15th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:18 PM, 15th Nov                     نمرہ                    2           12:18 PM, 15th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:18 PM, 15th Nov                     نمرہ                    1           12:19 PM, 15th Nov                   MAX UAE whatsapp bot                   Please enter your email address           12:19 PM, 15th Nov                     نمرہ                    [email-masked]           12:20 PM, 15th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:20 PM, 15th Nov                     نمرہ                    I want to cancel my ordee           12:21 PM, 15th Nov                     نمرہ                    Order           12:21 PM, 15th Nov                   Sohaib                   Hi  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:22 PM, 15th Nov                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:23 PM, 15th Nov                     نمرہ                    I want to cancel my order           12:23 PM, 15th Nov                   Sohaib                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           12:23 PM, 15th Nov                   Sohaib                   Is there anything else I can help you with?           12:23 PM, 15th Nov                     نمرہ                    Ok thanks           12:24 PM, 15th Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:24 PM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5270182