Subject: Ticket Assigned - Conversation with Stephy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Nov 2022 08:14:41 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Stephy Stephy                    Hai           12:08 PM, 15th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            12:08 PM, 15th Nov                   MAX UAE whatsapp bot                    Hello Stephy , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:08 PM, 15th Nov                     Stephy                    3           12:08 PM, 15th Nov                   MAX UAE whatsapp bot                    Returned some items? Here's how your refund works?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            12:08 PM, 15th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:08 PM, 15th Nov                     Stephy                    2           12:09 PM, 15th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:09 PM, 15th Nov                     Stephy                    1           12:09 PM, 15th Nov                   MAX UAE whatsapp bot                   Please enter your email address           12:09 PM, 15th Nov                     Stephy                    [email-masked]           12:09 PM, 15th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:09 PM, 15th Nov                     Stephy                    Ok           12:09 PM, 15th Nov                   Sohaib                   Hi Stephy ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:10 PM, 15th Nov                   Sohaib                   We would be happy to help you. However for us to check and investigate, we would need some more information.           12:11 PM, 15th Nov                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           12:12 PM, 15th Nov                   Sohaib                   H Stephy , I have not received a response from you still, please confirm if we are still connected?           12:13 PM, 15th Nov                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:14 PM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5270094