Subject: Ticket Assigned - Conversation with Kiran (Lata)
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Nov 2022 08:07:38 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kiran (Lata) Kiran (Lata)                    9594968994           11:57 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:57 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:57 AM, 15th Nov                     Kiran (Lata)                    1           11:57 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Hello Kiran (Lata) , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:57 AM, 15th Nov                     Kiran (Lata)                    1           11:57 AM, 15th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           11:57 AM, 15th Nov                     Kiran (Lata)                    9594968994           11:57 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC111122004904    You can also easily track your order from My Account > Order History.             11:57 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:57 AM, 15th Nov                     Kiran (Lata)                    2           11:57 AM, 15th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:57 AM, 15th Nov                     Kiran (Lata)                    1           11:58 AM, 15th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:58 AM, 15th Nov                     Kiran (Lata)                    [email-masked]           11:58 AM, 15th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:58 AM, 15th Nov                   Sohaib                   Hi Kiran ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:59 AM, 15th Nov                   Sohaib                   We would like to inform you that your order (9594968994) now on the way to be delivered. kindly note that They will contact you on the following contact number when arranging the delivery (+971559422602). Kindly expected that within today.           12:02 PM, 15th Nov                   Sohaib                   You can track your order via the website:   https://rb.gy/2y9ril, by tracking No: FC111122004904           12:02 PM, 15th Nov                   Sohaib                   Is there anything else I can help you with?           12:02 PM, 15th Nov                     Kiran (Lata)                    I haven't received any call so far from your delivery person           12:02 PM, 15th Nov                     Kiran (Lata)                    Could you please share the same           12:02 PM, 15th Nov                   Sohaib                   We are really sorry fro that as we don't have a contact number for the delivery agent in the meantime However Please be assured to receive a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items.           12:04 PM, 15th Nov                   Sohaib                   Is there anything else I can help you with?           12:06 PM, 15th Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:07 PM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5270033