Subject: Ticket Assigned - Conversation with Sani
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Nov 2022 08:36:01 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sani Sani                    3           12:20 PM, 13th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:20 PM, 13th Nov                   Centrepoint UAE whatsapp bot                    Hello Sani , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:20 PM, 13th Nov                     Sani                    1           12:20 PM, 13th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           12:20 PM, 13th Nov                     Sani                    9594505795           12:20 PM, 13th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP110922002821    You can also easily track your order from My Account > Order History.             12:20 PM, 13th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:20 PM, 13th Nov                     Sani                    2           12:20 PM, 13th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:20 PM, 13th Nov                     Sani                    1           12:20 PM, 13th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:20 PM, 13th Nov                     Sani                    [email-masked]           12:21 PM, 13th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:21 PM, 13th Nov                   Sohaib                   Hi Sani ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:27 PM, 13th Nov                     Sani                    Can i get the contact number of delivery person           12:27 PM, 13th Nov                     Sani                    My order is out for delivery           12:28 PM, 13th Nov                     Sani                    I just need to contact him           12:28 PM, 13th Nov                   Sohaib                   We are really sorry for that as we won't be able to find the content number for the delivery agent However Please be assured to receive a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items.           12:30 PM, 13th Nov                   Sohaib                   Could you please confirm if the following contact number is correct : +971564999458           12:31 PM, 13th Nov                     Sani                    Number is correct           12:31 PM, 13th Nov                     Sani                    But make sure he will call me today and deliver my order           12:32 PM, 13th Nov                     Sani                    Its been already late for delivery           12:32 PM, 13th Nov                     Sani                    I need my items by today as i need to to travel           12:32 PM, 13th Nov                   Sohaib                   Please be assured we will do our best to arrange that very soon on a priority basis,           12:33 PM, 13th Nov                     Sani                    It should be           12:34 PM, 13th Nov                     Sani                    Thank you           12:34 PM, 13th Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:35 PM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5256034