Subject: Ticket Assigned - Conversation with Chhaya Chandwani
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Nov 2022 08:26:04 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chhaya Chandwani Chhaya Chandwani                    Hi           12:09 PM, 13th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            12:09 PM, 13th Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            12:09 PM, 13th Nov                     Chhaya Chandwani                    1           12:09 PM, 13th Nov                   MAX UAE whatsapp bot                    Hello Chhaya Chandwani , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:09 PM, 13th Nov                     Chhaya Chandwani                    2           12:09 PM, 13th Nov                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            12:09 PM, 13th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:09 PM, 13th Nov                     Chhaya Chandwani                    3           12:09 PM, 13th Nov                   MAX UAE whatsapp bot                    Hi Chhaya Chandwani , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            12:09 PM, 13th Nov                     Chhaya Chandwani                    1           12:09 PM, 13th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           12:09 PM, 13th Nov                     Chhaya Chandwani                    FP111022002358           12:10 PM, 13th Nov                   MAX UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           12:10 PM, 13th Nov                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            12:10 PM, 13th Nov                     Chhaya Chandwani                    2           12:11 PM, 13th Nov                   MAX UAE whatsapp bot                    Hello Chhaya Chandwani , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:11 PM, 13th Nov                     Chhaya Chandwani                    1           12:11 PM, 13th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           12:11 PM, 13th Nov                     Chhaya Chandwani                    9594679038           12:11 PM, 13th Nov                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111022002358    You can also easily track your order from My Account > Order History.             12:11 PM, 13th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:11 PM, 13th Nov                     Chhaya Chandwani                    2           12:12 PM, 13th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:12 PM, 13th Nov                     Chhaya Chandwani                    1           12:12 PM, 13th Nov                   MAX UAE whatsapp bot                   Please enter your email address           12:12 PM, 13th Nov                     Chhaya Chandwani                    [email-masked]           12:12 PM, 13th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:12 PM, 13th Nov                     Chhaya Chandwani                    Ok           12:12 PM, 13th Nov                   Sohaib                   Hi  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:17 PM, 13th Nov                   Sohaib                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number: +971509751629           12:19 PM, 13th Nov                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           12:21 PM, 13th Nov                   Sohaib                   Hi Chhaya, I have not received a response from you still, please confirm if we are still connected?           12:24 PM, 13th Nov                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:25 PM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5255965