Subject: Ticket Assigned - Conversation with gauri
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Nov 2022 07:35:52 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with gauri gauri                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  gauri Bot:  Hi gauri, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0501007549            11:14 AM, 13th Nov                   badri                   Hi Gauri, Thank you for contacting us. My name is badri , I will be happy to assist you.           11:19 AM, 13th Nov                   Sohaib                   Hi Gauri ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:25 AM, 13th Nov                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:29 AM, 13th Nov                   Sohaib                   We would be happy to help you. However for us to check and investigate, we would need some more information.           11:30 AM, 13th Nov                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           11:32 AM, 13th Nov                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:35 AM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5255636