Subject: Ticket Assigned - Conversation with hasna touati
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Nov 2022 07:19:35 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hasna touati hasna touati                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  hasna touati Bot:  Hi hasna touati, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9594818444 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111122000033     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0561349440            11:09 AM, 13th Nov                   Sohaib                   Hi Hasna  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:10 AM, 13th Nov                     hasna touati                    Hi dear           11:10 AM, 13th Nov                     hasna touati                    I order online on 10th with expectation to receive the order same day or next day delivery maximum           11:11 AM, 13th Nov                     hasna touati                    Now 3 days im receiving every day same message           11:11 AM, 13th Nov                     hasna touati                    We missed you           11:11 AM, 13th Nov                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:11 AM, 13th Nov                     hasna touati                    The problem i delivery tomorrow morning and i really need the baby bag ?‍♀️?‍♀️?‍♀️           11:12 AM, 13th Nov                     hasna touati                    If i know will take all of this time i will not order           11:13 AM, 13th Nov                   Sohaib                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number: +971561349440           11:13 AM, 13th Nov                     hasna touati                    Yes confirm           11:14 AM, 13th Nov                   Sohaib                   Please be assured to receive a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items.           11:15 AM, 13th Nov                     hasna touati                    Thank you so much for your support           11:15 AM, 13th Nov                     hasna touati                    Hopefully today inchalah           11:15 AM, 13th Nov                   Sohaib                   Is there anything else I can help you with?           11:16 AM, 13th Nov                     hasna touati                    No thank you           11:17 AM, 13th Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:18 AM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5255512