Subject: Ticket Assigned - Conversation with mohammed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Nov 2022 06:27:07 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammed mohammed                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  mohammed Bot:  Hi mohammed, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9595384705 Bot:    Your order status is Verifying payment     We'll let you know when it is confirmed.    You can easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0504253305            10:21 AM, 13th Nov                   Sohaib                   Hi Mohammed ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:22 AM, 13th Nov                     mohammed                    Hi           10:22 AM, 13th Nov                     mohammed                    I ordered three times the same jacket by mistake while I was trying to make the payment           10:23 AM, 13th Nov                     mohammed                    Order 9595384705           10:23 AM, 13th Nov                     mohammed                    Order 9595384720           10:23 AM, 13th Nov                     mohammed                    Order 9595384729           10:24 AM, 13th Nov                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:24 AM, 13th Nov                     mohammed                    Ok           10:24 AM, 13th Nov                   Sohaib                   Kindly note that the status of your orders now is on validation verifying payment However it will be canceled within a few hours from now           10:25 AM, 13th Nov                     mohammed                    Ok thanks           10:26 AM, 13th Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:26 AM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5255236