Subject: Ticket Assigned - Conversation with moize nore
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Nov 2022 06:04:28 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with moize nore moize nore                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  moize nore Bot:  Hi moize nore, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9594868423 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111122001413     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0509242797            09:53 AM, 13th Nov                   Sohaib                   Hi Moize ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:55 AM, 13th Nov                     moize nore                    Hello can i please know the status of my order           09:56 AM, 13th Nov                     moize nore                    As per the application it was supposed to arrive yesterday           09:56 AM, 13th Nov                     moize nore                    But i havent received any feedback           09:57 AM, 13th Nov                     moize nore                    9594868423           09:57 AM, 13th Nov                     moize nore                    Order number ^           09:57 AM, 13th Nov                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:58 AM, 13th Nov                   Sohaib                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number: +971509242797           09:59 AM, 13th Nov                     moize nore                    Yes correct           10:00 AM, 13th Nov                   Sohaib                   We would like to inform you that your order (9594868423) now on the way to be delivered. kindly note that They will contact you on the following contact number when arranging the delivery (971509242797). Kindly expected that within today.           10:01 AM, 13th Nov                     moize nore                    Thank you           10:03 AM, 13th Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:04 AM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5255132