Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 12 Nov 2022 07:37:48 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Can you change the size to medium on both pants?<br>
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<div dir="ltr">Regards,
<div>Rose Rodriguez</div>
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<div>On Nov 12, 2022, at 11:35 AM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Rowz,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience however, we have created a return request for both items please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you at the following contact number
 when arranging the collection with you: (+971557669413). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.</div>
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<div dir="ltr">Kindly make sure to hand the item over to our courier agent in a different package and also under the correct tracking ID as well as per the below details : </div>
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<div dir="ltr">Item ID: 161179912 - - Full Length Anti-Pilling Jog Pants with Drawstring Closure (Tracking ID: RP111222003252) 1003364495</div>
<div dir="ltr">Item ID : 163506893 - - Solid Mid-Rise Ankle Length Jog Pants with Elasticated Hem and Pockets
<span dir="ltr" style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>
(Tracking ID: RP111222003255)</span> 1003364472</div>
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<div dir="ltr">Please do get back to us if you need any further information <br>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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Thank You,<br style="box-sizing: border-box">
<span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Max </span>Support
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5248141