Subject: Ticket Assigned - Conversation with thameemul ansari
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 12 Nov 2022 05:07:05 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with thameemul ansari thameemul ansari                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi thameemul ansari, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0554908188            08:59 AM, 12th Nov                   Sohaib                   Hi Thameemul, Good Morning, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:00 AM, 12th Nov                     thameemul ansari                    Hi           09:02 AM, 12th Nov                   Sohaib                   We can see that you're contacting us regarding your order : 9595080717           09:02 AM, 12th Nov                     thameemul ansari                    I have an order to collect in deira city centre           09:02 AM, 12th Nov                     thameemul ansari                    Is it possible to change mirdiff city centre           09:02 AM, 12th Nov                   Sohaib                   We are sorry to inform you that as per our policy we won't be able to change your store collection location once the order has been placed successfully.  Also, the order will be automatically canceled if not collected within 14 days and the amount will be reversed after 7-14 days.           09:03 AM, 12th Nov                     thameemul ansari                    Ok thanks           09:03 AM, 12th Nov                   Sohaib                   Is there anything else I can help you with?           09:04 AM, 12th Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:06 AM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5248640