Subject: Ticket Assigned - Conversation with reina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 12 Nov 2022 03:56:16 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with reina reina                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  reina Bot:  Hi reina, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  1515107091 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9595107091 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0545586018            07:45 AM, 12th Nov                   Sohaib                   Hi Reina ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           07:46 AM, 12th Nov                     reina                    Hello.. i have an emergency situation right now and I can't be at the house for the delivery of the orderm is there a way you can re schedule the delivery by tomorrow?           07:46 AM, 12th Nov                     reina                    Order number is 9595107091           07:47 AM, 12th Nov                   Sohaib                   We would advise you when our delivery agent contact you please inform him regarding the same and he will assist you optimally           07:49 AM, 12th Nov                   Sohaib                   We'd appreciate your understanding and cooperation with us           07:49 AM, 12th Nov                     reina                    Will he contact me before delivery?           07:49 AM, 12th Nov                   Sohaib                   Yes will be contacting you before starting the process of the delivery sufficient time as well           07:52 AM, 12th Nov                   Sohaib                   Is there anything else I can help you with?           07:52 AM, 12th Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:55 AM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5248550