Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 11 Nov 2022 17:09:29 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div><br></div>
<img class="ymail-preserve-class inline-image-guid-A6A99CE1-4EC0-416B-A5DC-EF43184E8A36 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDY2MTA3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PbmFvzmL1Ugf4ECXa5-TJGZs1JSCZ8JL9gt0grfFGrc" data-id="2044004661078" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, November 11, 2022, 7:23 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv6359679834"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div><span dir="ltr" style="font-size:14px">Hi Gulraiz ,</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-size:14px">Thank you for reaching out to us.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span dir="ltr" style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
<div>
<span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">​</span><br>
</div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">We would also request you provide us with some snapshots of the wrong item you received.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> We look forward to hearing from you.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div dir="ltr" style="margin-top:0px">Thank You,<div id="yiv6359679834yqtfd72995" class="yiv6359679834yqt8995444984">
<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, Color UI UI Color;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Centrepoint </span>
</div>Support Team</div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5241947