Subject: Ticket Assigned - Conversation with manasi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 11 Nov 2022 10:12:38 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with manasi manasi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  manasi Bot:  Hi manasi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0508214160            02:00 PM, 11th Nov                     manasi                    Hi .. I ordered shoes but wrong size can I exchange them with correct size           02:01 PM, 11th Nov                   Sohaib                   Hi Manasi  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           02:03 PM, 11th Nov                     manasi                    Hi .. I ordered shoes but wrong size can I exchange them with correct size           02:04 PM, 11th Nov                   Sohaib                   Could you Please share your order number so we can be able to assist you optimally. We appreciate your cooperation,,            02:06 PM, 11th Nov                   Sohaib                   You can return your Splash, Babyshop, Shoe Mart or Lifestyle product to a Centrepoint store, and use your cash refund or Credit Note to buy a new product right away.           02:10 PM, 11th Nov                   Sohaib                   Is there anything else I can help you with?           02:10 PM, 11th Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:12 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5245229