Subject: Ticket Assigned - Conversation with biji bhaskaran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 11 Nov 2022 09:51:11 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with biji bhaskaran biji bhaskaran                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  biji bhaskaran Bot:  Hi biji bhaskaran, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9594636859 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP111022000929     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0561201859            01:37 PM, 11th Nov                     biji bhaskaran                    ok           01:38 PM, 11th Nov                   Sohaib                   Hi Biji ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:39 PM, 11th Nov                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:40 PM, 11th Nov                     biji bhaskaran                    see i  placed order on 9th was told will get Order yesterday. i havent got it.           01:40 PM, 11th Nov                     biji bhaskaran                    i called Ur agent this morning twice , they said they will sent message to courier guy,           01:41 PM, 11th Nov                     biji bhaskaran                    when i called the courier guy, he told that someone else is in charge of delivering to my area.           01:41 PM, 11th Nov                     biji bhaskaran                    Till now no one has contacted me.           01:41 PM, 11th Nov                     biji bhaskaran                    This is very bad service. i paid money already, and am not getting my items.           01:42 PM, 11th Nov                     biji bhaskaran                    no one is helping           01:42 PM, 11th Nov                   Sohaib                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number: +971561201859           01:43 PM, 11th Nov                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           01:46 PM, 11th Nov                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           01:48 PM, 11th Nov                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:50 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5245124