Subject: Ticket Assigned - Conversation with hi im shana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 11 Nov 2022 09:29:40 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi im shana hi im shana                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hi im shana Bot:  Hi hi im shana, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  971563611146            01:19 PM, 11th Nov                     hi im shana                    Ok           01:20 PM, 11th Nov                   Sohaib                   Hi Shana ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:21 PM, 11th Nov                     hi im shana                    Hello           01:21 PM, 11th Nov                     hi im shana                    Excuse me           01:22 PM, 11th Nov                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:25 PM, 11th Nov                   Sohaib                   please note the courier partner may take up to 3-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (971563611146). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further           01:28 PM, 11th Nov                   Sohaib                   Is there anything else I can help you with?           01:28 PM, 11th Nov                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:29 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5245033