Subject: Note Added - [#5238831] NEED ESCALATION
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Nov 2022 10:40:40 +0000

Hi ,    Lelani Uypala added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5238831    Subject:  NEED ESCALATION   Requester: hi    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif'>++ <a id="OWAAM2B6EF4CCD71C48D59D8279CC6575AB2A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Segoe Condensed",sans-serif;text-decoration:none'>@Jainul Ameer Mohammed Hussain</span></a></span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif;color:black'>Lelani Uypala</span></div>
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<span style='font-family:"Segoe Condensed",sans-serif'>Executive - eCommerce</span><span style='font-family:"Segoe Condensed",sans-serif'></span>
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<span style="color:black"><img width="15" height="15" style="width:.1527in;height:.1527in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDU0Nzk0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QIEfqwue4NY0sISoxRRanFjuCpT4MFD4jY5vZfpgk9A" data-id="2044004547948"></span><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black'> </span><span style='font-family:"Segoe Condensed",sans-serif;color:#080808'>+971 
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif;color:black'>Landmark Tower, Dubai Marina, Dubai PO Box 25030, United Arab Emirates</span></div>
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<div class="MsoNormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fshoemartstores.com%2F&amp;data=04%7C01%7Clelani.uypala%40landmarkgroup.com%7C86e5f1e943de46b10e8008d8f83bd4fc%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637532283162428177%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=DDuhxNVq5W05riuySOcoaRNeeDos6SBU55tn0LjBjtU%3D&amp;reserved=0" rel="noreferrer"><span lang="EN-PH" style="color:black;text-decoration:none"><img width="277" height="70" style="width:2.8888in;height:.7291in" id="x_Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDU0Nzk0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._4wCgsnCmJCx1tPX_tlTWmBXWrCHQRH_4PRsrPYhGVM" data-id="2044004547949" alt="signature_1132879509"></span></a></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, November 10, 2022 2:26 PM<br>
<b>To:</b> Lelani Uypala &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5238831] - NEED ESCALATION</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: Late C&amp;C<br>
Order Date: Nov 8, 2022<br>
Order ID: 9594352070<br>
Store Code: ShoeMart21248<br>
Exp Del Date: 09-11-2022<br>
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Issue Description: As per hybris the status is ready to shipped, can you please update us if the order was delivered at the store or not.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Sohaib Ahmed </span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5238831:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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